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Can corporate management tools be successfully applied in public administration – A German‐based case study
Abstract. A permanent challenge for public sector organizations is to become more
economically, effective and efficient to cope with the increasing complexity of tasks and
disproportional resources. But the environment is permanently changing; instruments
and tools, which were once successful, are increasingly ineffective. The public sector has
distinctive origins and objectives, for example to provide public goods or to fulfil
mandatory tasks. The current financial situation forces scholars and public managers to
develop or adapt instruments to cope with increasing responsibilities coupled with
scarce resources. Inspired by the incentives of New Public Management, public
managers have been trying for the past three decades to convert private sector tools for
application in the public sector. But the necessary adaption and application proceed
slowly. In pursuit of reasons and arguments for the delay, this conceptual paper
considers the necessary conversion of private sector management tools for appropriate
fitting in public administration. The focus is directed to the possible boundaries and
limits for application of private sector management tools. By comparing both public and
private sectors using current analyses of public sector specialists and results of a field
research, a separating line between the two will be drawn, but we will also detect
convergences in using management tools. As a result, the combination of differentiation
by Wilson, the separation by Taylor, and the bureaucratic style by Weber have to be
modernized for the use of new tools. This distinction is based on representative cases
and specific borrowings in Germany, describing fundamental tasks, but the results can
be transferred to most local public administrations in the industrial nations.
Keyword: public administration, new public management, public value, responsibility, outcome, management tools, Germany.
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