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Management & Marketing no. 4/2013
Impact of knowledge management practices on selected industries:
a structural equation modeling approach
Abstract. There has been a
transformation of an era of
information scarcity to information
surplus, so the key global pressures
on management are knowledge
identification, creation and
dissemination. The development of
knowledge management represented
one of the most significant
management movements in such
environment. Using the literature
review, this paper developed a
knowledge management instrument
and it tested a conceptual model
linking knowledge management
practices and organizational
performance, using descriptive
statistics and structural equation
modeling technique. Primary data
was collected from SMEs of three
industries i.e. software,
pharmaceutical and textiles in North
India. The study confirmed the
relationship between adoption of
knowledge management practices
and improved organizational
performance, competitiveness and
employee retention rates in the
selected SMEs.
Keyword: knowledge capturing,
knowledge sharing, knowledge
transfer, knowledge storing,
knowledge reuse, knowledge
management, knowledge
management practices, SMEs.
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